Our Staff

Care First Services look to employ individuals who go the extra mile for our service users and this has been recognised in our latest Service User Satisfaction Surveys in which over 90% of young people involved with us ranked Care First Services staff as either 'Very Good' or 'Excellent'.

Care First Services Support Workers are a group of dedicated individuals who have a vast amount of experience working positively alongside young people from a vast array of backgrounds. The organization ensures that all staff are CRB checked and vetted to industry standards and actively encourage them to continue with their academic studies. Care First Services provide staff with competent training in a variety of specialised areas such as substance misuse and sexualised behaviour as well as ensuring that each individual is able to identify safeguarding issues and provide effective youth mentoring. The teams are also trained to handle and deal with the complex issues involved in the asylum process.

Ngoma Linganzi, Service Manager

I enjoy working at Care First as no one day is the same as another. It is a fun, challenging and rewarding environment where the young people continually brighten up your day. It is a very gratifying experience when you are able to witness such positive progress a young person will make over the period of time when they first entered the service to when they are leaving to move successfully in to their own accommodation as young adults.

Bushrah, Supervisor

I enjoy working with all my work colleagues and feel part of the supportive team. I also enjoy working with all young people leaving care and getting them to appreciate and look at what life has to offer. I enjoy supporting them and guiding them in the right direction. Each day is different. But I am happy to be part of some major changes to each young person I have worked with, it is an honour.

Marie Matthews, Support Worker

I have been working at Care First Services for number of years. I enjoy the vibrant atmosphere and working with the bubbly and outgoing staff. I also enjoy the challenges this job brings and the satisfaction of knowing that a young people has succeed whiles under the care of Care First Services.

Nafisa Salim, Administrator




"I would like to express my appreciation for all the support and work you have offered Jennifer to date you have been very clear and consistent in your communication with this service which has enable this case to progress and be monitored effectively... i also believe the support you have offered around education has been beneficial for Jennifer..."

Social worker Birmingham
Leaving Care

"Can you please note to your immediate manager that I am very pleased with the service and professionalism to bring to your with the above young man. It is very encouraging to work with staff with your level of commitment; you understand the value of working together with other agencies for the benefit of young people"

Resettlement Worker central youth offending team Birmingham