Our work with young people

We provide a safe and secure environment away from negative peer pressure which is abundant in hostels and B&B. Each young person is provided with well-furnished accommodation in their local area or, if appropriate, in a different area of the country. Providing semi-independent and supported accommodation enables young people to experience living individually with the additional benefit of a dedicated Support Worker.

Care First Services develop a thorough support plan with each service user to ensure that they learn and understand how to maintain a property and engage in the local services available to them.

A Support Worker will help a young person set and achieve their personal goals in a flexible manner, responding to changing needs and circumstances. The Support Worker role involves providing guidance on a wide range of practical difficulties and needs, including:

  • Building confidence and offering encouragement
  • Raising an individual's aspirations
  • Encouraging engagement in education, training and employment
  • Discovering a young person's interests and promoting relevant activities
  • Practicing independence skills such as budgeting, cooking and cleanliness

Our team of professional Support Workers is available on a Monday to Friday basis between the hours of 9.00am to 5.30pm. An emergency on call system is also in place allowing our young people access to an experiences Support Worker 24 hours a day, 7 days a week, 365 days a year.

Enjoy & Achieve


Positive Contribution


Achieve Economic Wellbeing





"I would like to express my appreciation for all the support and work you have offered Jennifer to date you have been very clear and consistent in your communication with this service which has enable this case to progress and be monitored effectively... i also believe the support you have offered around education has been beneficial for Jennifer..."

Social worker Birmingham
Leaving Care

"Can you please note to your immediate manager that I am very pleased with the service and professionalism to bring to your with the above young man. It is very encouraging to work with staff with your level of commitment; you understand the value of working together with other agencies for the benefit of young people"

Resettlement Worker central youth offending team Birmingham