Measuring Outcomes & Success

Care First Services offers a structured support program along with an Independent Living Skills Assessment to enable us to measurably improve a young person's life. The skills gained during this process assist in achieving the five outcomes listed within the Every Child Matters guidelines. These are:

  • Being Healthy
  • Being Safe
  • Enjoying and Achieving
  • Making a Positive Contribution
  • Economic Economical Wellbeing

The development of these outcomes is measured by utilising a specific tool. This evaluation process provides an indication of how young people feel about the progress they may have made towards the development of a specific skill or goal. Carefirst Services are also able to provide data to show the overall progress made by the collective group of young people from a specific local authority.


Care First Services takes its duty of protecting, safeguarding and promoting the welfare of young people and vulnerable adults seriously. Whilst we are not a statutory child care organisation we are constantly aware of our obligations and responsibilities to the young person as well as the, need to report any safeguarding concerns to the local authorities with whom we work in a timely and accurate manner.


Three months prior to the young person reaching the age of eighteen, a Leaving Plan will be activated to ensure a smooth transition into independent living as well as identifying any areas that need to be concentrated on before the service user's birthday.


Our young people views are important to us. We make sure the young person's views are taken into account at every stage and ask them to complete a satisfaction survey before they reach 18 years old to enable us to develop and improve upon our service. Young people are also involved on our staff recruitment panel.


Care First Services aims to improve a service user's experience in the transition from care to independence. This is accomplished by introducing a structured and realistic support plan which is designed to equip young people with the life and social skills needed for independent living.

By involving Care First Services a Local Authority can counteract homelessness amongst young people and asylum seeking children in their area. Care First Services aim to address education issues that are often apparent with vulnerable young people, providing them with information and encouragement to re-engage. Young people are also assisted in gaining employment in the community through collaboration with businesses in the local area.

Partnership work with Social Workers and Personal Advisors ensure there is regular support and consistency for young people as well as allowing Social Services staff to fulfill their statutory duties in a simpler manner. In order for Social Workers and Personal Advisors to monitor changes and developments in a young person regular reports are produced and communicated on a frequent basis.




"I would like to express my appreciation for all the support and work you have offered Jennifer to date you have been very clear and consistent in your communication with this service which has enable this case to progress and be monitored effectively... i also believe the support you have offered around education has been beneficial for Jennifer..."

Social worker Birmingham
Leaving Care

"Can you please note to your immediate manager that I am very pleased with the service and professionalism to bring to your with the above young man. It is very encouraging to work with staff with your level of commitment; you understand the value of working together with other agencies for the benefit of young people"

Resettlement Worker central youth offending team Birmingham